Review Funnel
Invite happy customers to share a review. Hear about rough visits first, so you can make it right.
Review Funnel
New Review
Direct Feedback
One inbox. Every review.
Every review from every platform lands in one inbox, with a reply drafted in your voice, waiting for your approval.
30-day free trial · No credit card required · Full access
I never know how to respond to reviews, and I'm always trying to follow up with customers without sending them a review link directly because I'm afraid of negative reviews. This solves two big problems for me.
Built to save you hours
Respond, Collect Feedback, and Grow
GetSetReply is built for local businesses.
Customer Outreach
Proactively gather reviews via SMS, email, and QR codes.
You can import contacts from your POS, a CSV, or add them yourself.
SMSEMAILPOS
Analytics & Insights
Sentiment analysis, competitor tracking, and AI-powered insights to understand your reviews.
AI Personalities
We pick the right voice for every review automatically. Or build your own with custom personalities and an AI Clone trained on your actual responses.
FRIENDLY MODE
AI Neural Clone
82% TrainedLearning from 50 previous responses...
Integrations We Support
Reviews
Yelp
Reviews
Reviews
TripAdvisor
Reviews
Square
POS
DoorDash
Reviews
Trustpilot
Reviews
Etsy
Reviews
Paychex
payroll
More integrations coming soon. Request one
Growth & Sentiment
4.92+12% vs last mo
Sentiment Score
98%
Review Volume
5%+
vs last period
AI Insights
“Food Quality” sentiment has increased by 14% this week.
2 reviews mentioned long wait times on Friday night.
Competitor “Pizza Palace” dropped in ranking.
Business Intelligence
Turn Every Word into
Actionable Strategy
Don't just reply, understand. GetSetReply's advanced analytics engine parses thousands of reviews to find patterns your team might miss.
Sentiment Trends
Map out customer emotions over time to see exactly how your service improvements impact your reputation.
Topic Extraction
Our AI automatically flags frequently mentioned topics like staff friendliness or pricing so you can act fast.
Simple, Flexible Pricing
Start free. Upgrade when you're ready.
Starter
Everything you need for one location
$29/mo
- 100 credits/mo
- 1 location
- All review platforms
- Customer Outreach tools
- Full Analytics Suite
- 3 AI personalities
- Free auto-generated responses
Most Popular
Professional
For growing businesses ready to scale
$59/mo per location
Everything in Starter, plus:
- Billed per location, up to 5
- 100 credits/location (up to 500)
- All AI personalities, plus custom
- AI Clone your reply voice
- Priority support
Enterprise
For multi-location operators
Custom
Everything in Professional, plus:
- 100 credits/location
- Unlimited locations
- Priority Support