Review Funnel
Route happy customers to review sites. Capture unhappy feedback privately before it goes public.
Review Funnel
Public Review
Private Feedback
Automate Customer Engagement
Manage your reputation with confidence
Automated review management. Respond to every Google, Yelp, Facebook, and TripAdvisor review in your voice in minutes.
30-day free trial · No credit card required · Full access
Review Pipeline
“The delivery was a bit late, but the product quality exceeded my expectations. Wish tracking was better.”
— Sarah M. on Google
I never know how to respond to reviews, and I'm always trying to follow up with customers without sending them a review link directly because I'm afraid of negative reviews. This solves two big problems for me.
Built to save you hours
Respond, Collect Feedback, and Grow
GetSetReply is built for local businesses.
Customer Outreach
Proactively gather reviews via SMS, email, and QR codes.
You can import contacts from your POS, a CSV, or add them yourself.
SMSEMAILPOS
Analytics & Insights
Sentiment analysis, competitor tracking, and AI-powered insights to understand your reviews.
AI Personalities
7 presets, custom personalities, and an AI Clone trained on your actual responses.
FRIENDLY MODE
AI Neural Clone
82% TrainedLearning from 50 previous responses...
Integrations We Support
Reviews
Yelp
Reviews
Reviews
TripAdvisor
Reviews
Square
POS
More integrations coming soon. Request one
Growth & Sentiment
4.92+12% vs last mo
Sentiment Score
98%
Review Volume
5%+
vs last period
AI Insights
“Food Quality” sentiment has increased by 14% this week.
2 reviews mentioned long wait times on Friday night.
Competitor “Pizza Palace” dropped in ranking.
Business Intelligence
Turn Every Word into
Actionable Strategy
Don't just reply, understand. GetSetReply's advanced analytics engine parses thousands of reviews to find patterns your team might miss.
Sentiment Trends
Map out customer emotions over time to see exactly how your service improvements impact your reputation.
Topic Extraction
Our AI automatically flags frequently mentioned topics like staff friendliness or pricing so you can act fast.
Simple, Flexible Pricing
Start free. Upgrade when you're ready.
Starter
For one location getting started
$29/month
- 100 credits/month
- 1 location
- All platforms
- 3 AI personalities
- Free auto-generated responses
- Free review analysis
- Email notifications
Most Popular
Professional
For growing businesses ready to scale
$59/month
Everything in Starter, plus:
- Customer Outreach Tools
- Full Analytics Suite
- 100 credits/location
- Up to 5 locations
- AI Personalities + AI Clone
Enterprise
For multi-location operators
Custom
Everything in Professional, plus:
- 100 credits/location
- Unlimited locations
- Priority Support