Every place you're rated, in one inbox
Google, Yelp, TripAdvisor, DoorDash, Trustpilot, Etsy and Facebook. Each review arrives analyzed, with a reply already drafted in the right voice. You read it, tweak it if you want, and post it. Then the other half of the job: getting more good reviews in the first place.
30 days free. No credit card. No contract. Cancel anytime.
Seven review sites, one login, one price on the page
Connect a listing by searching your business name or pasting the listing URL. It takes about five minutes, needs no developer and no API keys, and reviews start arriving straight away. Most platforms that cover this much quote you through a sales call. Ours is a number on a page.
- Yelp
- TripAdvisor
- DoorDash
- Trustpilot
- Etsy
Also connects
- Square
- Private feedback
Do not see a platform you need? Request it. We would love to try and add it for you.
The reply is written before you open the app
A review lands. We read it, score the sentiment, pull out what the customer actually talked about, pick the right voice for that review, and write the reply. All of it happens in the background, and all of it is free on every plan. You open the inbox to a finished draft instead of a blank box.
We draft. You post. Nothing is published in your name without you reading it. One tap copies the reply and opens the right page on the review site so you can paste and be done. Want it shorter, or want it to mention the patio? Say so and we will write it again.
- Drafted automatically, free
- Sentiment and theme analysis
- Regenerate with a note
- Copy and post in one tap
“Ordered for a birthday and it arrived 3 days late. Ruined the surprise. Never buying here again.”
James, I'm truly sorry the order arrived three days late and overshadowed the birthday. That's not the experience we want anyone to have. If you're open to it, please reach out privately so we can look into what happened.
The review is written for this page. The four replies are not: each one is an unedited draft from the product, and Calm Service Recovery is the voice Auto picked on its own.
Auto picks the voice before it writes a word.
The reason people distrust AI replies is tone: the fear of a chirpy thank-you landing under a furious one-star. So we route first. Auto reads each review and sends it to the right voice. An angry complaint goes to Calm Service Recovery, a specific rave goes to Heartfelt, a review that smells fake gets a flat Professional answer. Auto is on by default on every account, and you can regenerate any draft in a different voice while you read it.
Prefer one voice for everything? Set it once, per location if you like. Want it to sound like you specifically? AI Clone reads the replies you have already written and learns your phrasing.
- Auto is on by default
- Built-in voices, plus your own
- AI Clone learns your writing
- Regenerate in any voice
Answering reviews is half the job. Getting them is the other half.
Ask by email or text, with your own wording and the customer's first name merged in. Set a send window so nobody gets a message at 11pm, cap how often one person can be asked, and let the follow-up go out on its own to people who did not answer. Print a QR code for the counter, the receipt, or the table tent so a happy customer can scan and be done.
And you get to see which asks worked. Delivery, clicks and conversions are broken out by campaign and by channel, and new reviews are matched back to the contact you asked, so “did the QR code on the receipt do anything” has an answer instead of an opinion.
- Email campaigns
- SMS campaigns
- QR codes per location
- Review attribution
Opt-outs, unsubscribe links and consent records are built in. Compliant with TCPA and CAN-SPAM standards.
Connect Square and the asking takes care of itself
The best time to ask for a review is right after someone paid and left happy. That is also the moment a busy counter forgets. Connect Square once and a real sale becomes the trigger: the request goes out automatically, minutes later, every time, with nobody remembering anything.
Ask minutes after the sale
You choose the delay. The request goes out on its own, inside the send window you set, so nobody gets a text at closing time.
Every card tap becomes a contact
New Square customers are pulled into your contact book as they buy, so the list you can ask grows without anyone typing it in.
The right store gets the credit
Each Square store maps to one of your locations, so requests, reviews and sales all land against the shop they came from.
Every card sale in Square comes with a customer profile. When that profile carries a name and an email address, requests go out automatically. How many of them carry one is different at every business, so it is not a number we will quote you up front. Texts go only to customers who have separately opted in to them.
Square is the point-of-sale we connect today. No card reader? The same requests go out from a contact list, a CSV you upload, or a QR code on the counter.
Hear about a bad night before the internet does
Every QR code, review request and shareable link lands on the same one-page funnel: how was it? What happens next depends on the answer, and the answer you most need to see is the one that never usually reaches you.
A good night goes public
Happy customers are handed straight to the listing you want to grow, on the platform you choose. One tap, no hunting for the page.
A bad night comes to you first
Anything less than good opens a private note instead. It lands in the same inbox as your reviews, while the customer is still standing in your shop.
With the apology already drafted
Private feedback is analyzed and answered like any other review, so the reply that makes it right is written before you have finished reading the complaint.
One funnel per location, with its own QR code and short link. Nobody is stopped from posting publicly. Unhappy customers are simply invited to tell you what went wrong in private first, which is your chance to fix it while they are still in the room.
Harborview Coffee Roasters
How was your experience?
A live demo of the funnel your customers see.
Find out what people keep saying, not just how many stars
A star rating tells you something is wrong. Topic sentiment tells you it is the wait on Fridays. Track how each theme is trending, watch your rating move, compare platforms, and see which of your locations is pulling the average down.
Add up to five local competitors by their listing and see your rating, review velocity and response rate next to theirs. Ask AI Insights a question about your own reviews and get an answer that cites the actual topics and staff names your customers wrote about.
- Topic sentiment
- Competitor benchmarking
- AI insights
- Filter by location
You should not have to remember to log in
The work comes to your inbox. Each of these is its own switch, so you can take the monthly report and nothing else, or the daily digest and nothing else.
Alerts and digests are on every plan. The monthly report is included on Professional and Enterprise.
- As it happens
New review alerts
An email the moment a review lands, with the draft already written. Off by default, on when you want it.
- Every day
Daily digest
What came in over the last day and what still needs you, with links that open the exact review rather than the app's front door.
- Mondays
Weekly recap
The week in one email. Prefer this to a daily? Switch the digest to weekly and the daily stops.
- 1st of the month
Monthly report
How the month went: rating, volume, what people praised, what they complained about, per location.
Made for owners who already do everything else
From boutiques to barbershops. Setup is searching your business name or pasting a listing link, and it takes about five minutes. No developer, no API keys, nothing to install on the counter. You stay in charge. We handle the drafting.
Compare every feature
All three plans, side by side. Try any of it free for 30 days.
| Feature | Starter | Professional | Enterprise |
|---|---|---|---|
| Core | |||
| Locations | 1 | Up to 5 | Unlimited |
| Review platforms | All 7 | All 7 | All 7 |
| Free drafted reply on every review | |||
| Review analysis | |||
| Email alerts and digests | |||
| Monthly reports | – | ||
| AI & Responses | |||
| AI personalities | 4 | All | All |
| Custom personalities | – | ||
| AI Clone | – | ||
| Getting more reviews | |||
| Review requests by email and SMS | |||
| Review funnel and private feedback | |||
| Analytics | |||
| Analytics suite | |||
| Competitor tracking | |||
| Choose Starter | Upgrade to Professional | Choose Enterprise | |
Review platforms: Google, Yelp, TripAdvisor, DoorDash, Trustpilot, Etsy, Facebook. Included on every plan.
Monthly reports: the emailed monthly read on rating movement, response rate and what people keep mentioning. Alerts and digests are on every plan. The monthly report is included on Professional and Enterprise.
See every feature in action
30 days of full Professional access. No credit card required. Cancel anytime.