Your next client is
reading your reviews.
Ask every client for a review after their appointment. Disappointed clients can tell you first. A thoughtful, on-brand reply is drafted for every public review.
No credit card required. 30-day free trial.
Ask every client for a review right after their appointment
Your clients leave glowing about their results, then never post a review. Meanwhile, a single disappointed patient can write a novel at 11 PM. GetSetReply automatically texts or emails each client a quick review request after their appointment. More asks means more fresh 5-star reviews at the top of Google: exactly what the next filler, laser, or membership inquiry will be reading.
- SMS and email, works with your current booking or EMR workflow
- Fires automatically after checkout, or send manually for VIP and package clients
- One-time or recurring broadcasts to recent clients or your full treatment history
Discretion and tone, answered before anything else
The objections an aesthetics practice raises are not the ones a plumber raises. These are the ones we hear.
Will a reply name the treatment my client had?
No, and the drafts are written not to. A reviewer may name their own filler, laser or peel. The reply does not repeat it back, confirm it, or discuss results in a public thread. You also read every draft before it goes anywhere, because you are the one who posts it. We draft, you post.
A client posted that her results did nothing, three weeks after treatment. How is that handled?
That review is read as a complaint and routed to the calm service-recovery voice rather than the warm one. The draft promises no outcome, does not argue the clinical picture in public, and invites her back in for a look. Anything else you want to say, you add before you post it.
Do you sign a HIPAA Business Associate Agreement?
Not today. We would rather say so plainly than bury it. GetSetReply works on public review text and on the contact details you choose to add, and we do not offer a BAA yet. If your practice requires one before any vendor touches client contact information, wait for us.
Can I keep certain clients off the review-request list?
Yes. Requests go to the contacts you add, and you choose who is on a list. Most med spas send automatically after checkout for routine services and send by hand for package, VIP and cosmetic-case clients.
Which review sites does it actually read?
Google, Yelp, TripAdvisor, DoorDash, Trustpilot, Etsy and Facebook are the sites we cover. They all connect. For a med spa that is normally Google and Yelp, which sync every hour. Everything lands in one inbox with a reply already drafted, alongside any private feedback your review funnel collects.
What does it cost for one clinic?
$59 a month per location on Professional. The price is on the pricing page, there is no sales call and no annual contract. The first 30 days are free and no card is required to start.
Every client gets your review links. Disappointed ones can tell you first.
Every client who clicks your review link sees a quick satisfaction check. Whatever they tap, your Google listing is one tap away. Anyone who taps “OK” or “Disappointed” also gets a private form that lands in your inbox, and you get a chance to make it right with a follow-up call, a complimentary touch-up, or a refund.
- Happy clients land on your Google listing with one tap
- Disappointed clients can tell you privately, and can still post publicly
- You hear about concerns directly, with a reply already drafted
Also built for businesses that see clients by appointment
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Start getting more 5-star reviews for your med spa
Free for 30 days. No credit card required.
Save 20% with annual billing. See annual pricing.