Replies that sound like your dentist,
not your lawyer.
Send review requests after every visit. Catch unhappy patients before they post. Replies drafted in your voice (warm, specific, and human) instead of the defensive HIPAA-disclaimer tone every other review tool ships with. $59/mo per location, no Dentrix integration required.
No credit card required. 30-day free trial.
Ask every patient for a review right after the visit
Dental practices live on recent reviews. A prospective patient comparing four dentists in their ZIP looks at the most recent 5-star reviews and the practice's reply tone. The problem: hygienists are busy, the front desk forgets, and the moment passes. GetSetReply automatically texts or emails each patient a review request once the appointment is marked complete. More requests lead to more fresh, recent 5-star reviews, and your Google profile stays current with the patients walking out happy today, not the 3-year-old reviews from when you opened.
- SMS and email, no PMS integration required. Works alongside any Dentrix, Eaglesoft, or Open Dental setup
- Fires automatically after a visit, or send manually for cosmetic-case follow-ups
- One-time or recurring broadcasts to recent patients or your whole list
The two questions a practice asks first
Plus the three that follow. Straight answers, including the one where the answer is no.
A patient's review names their root canal. Can the reply repeat it?
No, and the drafts are written not to. Confirming a procedure in a public reply is the thing to avoid, even when the patient named it themselves. The draft thanks them for the feedback without confirming what was done or when. You post it yourself, so nothing reaches your listing unread.
Do you sign a HIPAA Business Associate Agreement?
Not yet. It is on this page rather than in a footnote for a reason. If your practice requires a BAA before any vendor holds patient contact details, GetSetReply is not the right fit today.
Insurance and billing surprises are most of our bad reviews.
Those are read as complaints and get the calm service-recovery voice: acknowledge the surprise, do not debate a claim in a public thread, offer to review the account by phone. That is the reply the next reader wants to see, not a defense of the estimate.
How do the replies avoid sounding like a legal disclaimer?
By being written to the review instead of to a template. The system picks a voice per review before it writes a word: warm for a specific rave, calm and brief for a complaint, factual for a review that reads as fake. That is the default on every account, with no rules for you to configure.
Two practices under one owner.
$59 a month per location on Professional, so two practices is $118 a month, published on the pricing page with no sales call and no annual contract. Both appear under one login, with analytics broken out per location.
Happy patients go to Google. Unhappy patients come to you first.
Recent, positive reviews are what new patients read before booking a dentist they've never met. GetSetReply adds a one-tap satisfaction check on every review link. Happy patients go straight to Google or Yelp. Unhappy patients (long wait, billing surprise, sensitivity after a filling) land on a private form instead, which often results in a callback from the front desk and a fix-it visit instead of a 1-star public review.
- Happy patients go straight to your Google listing
- Unhappy patients share feedback with you privately
- Catch wait-time, billing, and post-procedure complaints before they hit your reputation
No PMS integration, and no project plan
Most review tools sold to dental start with an integration: a Dentrix bridge, an Eaglesoft connector, an IT visit and a scheduling call before anything works. GetSetReply does not connect to your practice management system at all.
Setup is searching your practice name or pasting your Google listing URL. About five minutes. Review requests go by email or SMS to contacts you import or add by hand, so the only thing that leaves the office is the contact detail you chose to put in.
- No API keys, no developer, no vendor call
- Google, Yelp and TripAdvisor reviews in one inbox, with drafts already written
- We do not yet provide a HIPAA Business Associate Agreement
Start Today
Start getting more dental reviews today
Free for 30 days. No credit card required.We do not yet provide a HIPAA Business Associate Agreement.