Reply to delivery reviews
you didn't even know you got.
DoorDash and Uber Eats blowback lands on your Google profile, not theirs. GetSetReply spots delivery-driven 1-stars, drafts a reply that politely names the third-party context, and sends in 60 seconds instead of the next morning. Plus every Yelp and Google review handled in your voice. $59/mo, no Toast or Square integration required.
No credit card required. 30-day free trial.
Ask every diner for a review while the meal is still fresh
Dinner-service reviews are a recency game. A prospective diner comparing three restaurants on Google at 6:45pm reads the most recent reviews first, and a Friday night with no fresh 5-star is a Friday night losing covers to the place down the block. The problem: the host is busy seating, the GM is on the line, and the moment passes. GetSetReply automatically emails or texts each diner a review request the morning after the reservation. More requests lead to more fresh, recent 5-star reviews (which feed Google's local-pack ranking and your Yelp star average), and your profile stays current with the diners who walked out happy this week, not three years ago.
- Email and SMS, no POS integration required. Works alongside any Toast, Square, or Resy setup
- Fires automatically morning-after, or send manually for special-event follow-ups
- One-time blast to your reservation list, or recurring after every dinner service
The driver isn't your fault. The reply is.
Half of negative restaurant reviews in 2026 are about something the kitchen didn't do: the DoorDash driver took 50 minutes, the Uber Eats order arrived missing the dipping sauce, the third-party app marked the order ready before it actually was. Those reviews still land on your Google Business Profile. GetSetReply spots delivery-language cues in incoming reviews, drafts a reply that acknowledges the experience, names the third-party context, and offers a direct callback for a make-good. Plus the standard 1-tap satisfaction check on every review-request email. Happy diners go to Google, unhappy diners fill out a private form first.
- AI detects "driver / DoorDash / Uber Eats / cold / missing / wrong order" cues and drafts a delivery-aware reply
- Happy diners go straight to your Google or Yelp listing
- Unhappy diners share feedback with you privately, before it hits the public review thread
Start Today
Start getting more restaurant reviews today
Free for 30 days. No credit card required.