Every review gets a reply drafted at no cost

Starter is $29 a month and covers one location. Professional is $59 per location per month, so 2 locations is $118 a month, 3 is $177, 4 is $236 and 5 is $295. Each location brings its own 100 credits. Adding or removing a location is prorated onto your next invoice, so you are never charged on the spot. More than 5 locations is Enterprise, at $250 per location per month.

Not your replies, and not your insights. Analyzing a review, drafting the first reply to it and the AI insights that refresh automatically are all free on every plan, however many reviews you get. Credits are spent when you regenerate a reply (1), send a review request by email or SMS (1), regenerate insights before their next refresh (2), or add a competitor to track (5, one time).

Yes. Every new account gets 30 days with full Professional access, including custom personalities and AI Clone. No credit card, no contract, cancel anytime. After 30 days you pick a plan to continue. There is no permanently free tier.

You can buy a one-time credit pack from your billing page: 50 for $5, 200 for $15, 500 for $30. Packs pool with your monthly allowance and never expire. You can also move up a plan, or add a location, since each location brings another 100 credits a month.

Your monthly allowance resets at the start of each billing cycle, so it does not roll over. Credits you buy in a top-up pack are different: they never expire, and your monthly allowance is always spent first so a pack is only touched once the month's credits are gone.

The latest Claude models from Anthropic by default, with OpenAI models available. We move to newer models as they ship, so you get the current best writing quality without changing anything on your side.

All of them, on every plan: Google, Yelp, TripAdvisor, DoorDash, Trustpilot, Etsy and Facebook. Plus the private feedback your own review funnel collects, which lands in the same inbox and gets a drafted reply too.

No, and that is deliberate. We draft the reply and analyze the review; you read it, edit it if you want, then post it. One tap copies the reply and opens the right place on the review site to paste it. Nothing is published in your name without you seeing it first.

Because a tool that charges you per review punishes you for being busy. Sentiment, recurring themes, risk flags and the first drafted reply are included at no cost on every plan, so a good week never turns into a bigger bill.

Yes. Upgrade, downgrade or cancel whenever you like. There is no contract and no cancellation fee. Changes take effect at the start of your next billing cycle.

Everything in Professional with no location ceiling: unlimited locations at $250 per location per month, 300 credits per location, and our engineering team building what you need, not a ticket queue. Email sales@getsetreply.com and we will get you set up.

Professional and Enterprise. Every plan gets the email alerts and the review digest, daily or weekly, because those are how you find out a review landed. The monthly report, the one that shows rating movement, response rate and what people keep mentioning, is on Professional and above.