Reviews about your stylists,
replied in your voice.
Send review requests after every appointment. Route unhappy color clients to private feedback before they post. Every review gets a reply drafted in your voice, and it knows which stylist the review is about.
No credit card required. 30-day free trial.
Happy clients go to Google. Unhappy color clients come to you first.
Recent, positive reviews are what new clients read before they book a stylist they've never met. GetSetReply adds a one-tap satisfaction check on every review link. Happy clients are sent straight to Google or Yelp. Unhappy clients (color too brassy, cut too short, blowout that fell flat) land on a private form instead, which often results in a fix-it appointment instead of a 1-star public review.
- Happy clients go straight to your Google listing
- Unhappy clients share feedback with you privately
- Catch color, cut, and blowout complaints before they hit your stylist's reputation
Ask every client for a review right after the appointment
Salons live on stylist-specific reviews like “Sarah did my balayage and I'm obsessed.” The problem: stylists are too busy to ask, the front desk forgets, and the moment passes. GetSetReply automatically texts or emails each client a review request once the appointment is marked complete, with the stylist's name baked in. More requests lead to more fresh, stylist-specific 5-star reviews, so every booking page on your roster stays current with the clients walking out feeling great today.
- SMS and email, works alongside Vagaro, Booksy, Square, GlossGenius, or any booking tool
- Fires automatically after a service, or send manually for VIPs and color corrections
- One-time or recurring broadcasts to recent clients or your whole list
Also built for chairs, rooms and appointment books
No-shows, pricing, and the reviews that follow them
A client no-showed, got charged the fee, and left a one-star about it.
The draft acknowledges the frustration, states the policy once without a lecture, and offers a direct line to the front desk. It does not argue. The person you are writing for is the next client reading the thread, and they are deciding whether you sound reasonable, not who was right.
Way overpriced for what I got. Do I defend the price?
Not in public. A pricing argument on a review page reads badly no matter who is correct. The draft thanks them, notes that pricing varies by service and stylist level, and offers to talk it through. Short and calm beats a paragraph of justification.
Reviews name individual stylists. Can I see who is getting what?
Every review is analyzed for sentiment and for the topics it raises, so patterns across your chairs surface over time. Requests can go out with the stylist's name in them, which is what produces the stylist-specific reviews new clients actually search for.
A color correction is booked for tomorrow. Can I hold the request?
Yes. Requests are yours to control: automatic after a service, or sent by hand for the appointments you want to handle personally. The review funnel covers the rest. A client who is unhappy taps the link, says so, and lands on a private form instead of on Google.
We book through Vagaro, Booksy or GlossGenius. Does it integrate?
No integration is needed. Requests go by email or SMS to contacts you import or add. If you take payments through Square, a request can fire automatically a few minutes after checkout, while the client is still in the car.
Two chairs and a suite. What does it cost?
$29 a month for a single location on Starter, or $59 a month per location on Professional, which adds every built-in voice, custom personalities, and an AI Clone that learns your writing from replies you have already sent. 30 days free, no card required.
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Start getting more salon reviews today
Free for 30 days. No credit card required.