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How to send a review request

Review requests are one of the fastest ways to grow your rating. A small, well-timed ask can meaningfully lift your average over time.

  1. Create a contact list

    Go to Outreach → Contacts and import your customers. You can upload a CSV with names and email addresses, or add contacts one at a time. GetSetReply stores them as a reusable list you can segment and target over time.

  2. Build and send a review request

    Go to Outreach → Customer Outreach and click "New Review Request." Pick the contacts you want to reach, choose your review platform (Google or Yelp), customize the message, and click Send. Review requests go out immediately, no scheduling needed.

  3. Track results

    GetSetReply tracks delivery and link clicks for each review request. Check Outreach → Customer Outreach to see open rates and how many customers left a review after receiving your message.

Ready to send your first review request?

You need at least one connected location before sending. Set that up in Settings → Locations first.

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