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How to send a customer outreach plan
Customer outreach plans are one of the fastest ways to grow your rating. A small, well-timed ask can meaningfully lift your average over time.
Create a contact list
Go to Outreach → Contacts and import your customers. You can upload a CSV with names and email addresses, or add contacts one at a time. GetSetReply stores them as a reusable list you can segment and target over time.
Build and send an outreach plan
Go to Outreach → Customer Outreach and click "Create Outreach Plan." Pick the contacts you want to reach, choose your review platform (Google or Yelp), customize the message, and click Send. Outreach plans go out immediately, no scheduling needed.
Track results
GetSetReply tracks delivery and link clicks for each outreach plan. Check Outreach → Customer Outreach to see open rates and how many customers left a review after receiving your message.
Ready to send your first outreach plan?
You need at least one connected location before sending. Set that up in Settings → Integrations first.
Go to dashboard